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Preventing family wars: How to avoid conflicts in family businesses

Family businesses are captivating as their values are naturally woven in the company’s culture and they create a multigenerational legacy. However, at the same time, they are at risk to Family Wars that can engulf them. War is a strong word, but feelings run high enough in families to merit it as rightly pointed out in the book 'Family Wars: Stories and Insights from Family Business Feuds' by Grant Gordon and Nigel Nicholson. We have seen tragedies where a once legendary business empire disintegrated into small units. Hinduja Family Group, one of the world’s largest conglomerates, seems to be under...

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Building and sustaining a professional culture for a family business’s growth

Ease of Doing Business for MSMEs: Professional mindset of the senior leadership team or managers means that they must be functional experts who are always looking for new ideas and better ways of accomplishing the tasks. Their emphasis is on making and refining the structures and processes so that dependence on them is the least. Ease of Doing Business for MSMEs: “A family business is a never-ending journey, one that is continually evolving. Just when you think you’ve got a handle on something, things change, and you have to adapt quickly and efficiently.” This quote by Genette Gregson, CEO of Australia-based...

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What it takes for a successful implementation of leadership transition in a family business

Ease of Doing Business for MSMEs: Leadership transition plan is essentially a clear process with guidelines for transfer of responsibilities from outgoing to incoming leaders. There are three parts of this process – identifying and selecting successors, coaching them and giving them opportunities to start leading. Ease of Doing Business for MSMEs: Professionalisation of family businesses for growth requires timely leadership transition. In the absence of a leadership transition plan, when a leader dies or has a disability, there is a crisis in business as more often than not the leadership team is caught off guard and there is no clear allocation of...

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Bridging Generational Divide in Family Businesses Through Communication

Recognising the importance of intergenerational communication, having shared spaces and creating opportunities for interaction can go a long way in facilitating better understanding and trust among family members across generations It was a life of struggles for the family when my grandfather died unexpectedly at a young age, my 85-year-old grandmother recalls. “Suddenly, we had nothing. However, we never spoke about it outside. We did not ask anyone for anything. Our lifestyle did not change when we had nothing. And, it has not changed now when we have everything again.” Those words, spoken casually while I watched The Crown season 5 on...

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Leadership transition in professionalising a family business

Ease of Doing Business for MSMEs: Amidst the pressures of today’s fast-paced and uncertain life, it is imperative to plan leadership transition in family businesses beforehand. Deep emotional acceptance, mindset shift, and working on an agreed plan is required both from the outgoing leader and their successor. Many family business owners expect their children to lead the family business without discovering whether they wish to do so or are capable of doing so. By Simran Senani Ease of Doing Business for MSMEs: Leadership transition in a family business is a deeply emotional yet crucial part of their professionalisation journey. Even though owners realise that transitioning...

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Incorporating a professional mindset across the organisation in family businesses

Ease of Doing Business for MSMEs: Building a professional culture begins with the promoters and senior leadership team becoming professionals in their attitude and behaviour. Many family businesses inherit the founding generation’s dreams, principles and behaviour which motivate them and set them apart. By Simran Senani Ease of Doing Business for MSMEs: “Family and Business are two of the most powerful forces in the world. Our families provide our nature in the form of our genes and much of our nurture. Businesses employ our most valuable resources – our people, our time, our capital. When combined, family and business amplify their impact and their complexity.” These...

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Why incorporating a professional mindset in family businesses is key to their success?

Ease of Doing Business for MSMEs: It is usually seen that many family businesses established well by the founding generation grow till their lifetime, however, very few are able to sustain that pace in succeeding generations as well. One of the key and crucial steps for the growth of a family business is embarking upon the culture-building journey. By Simran Senani Ease of Doing Business for MSMEs: Growing a business is no picnic. Understanding the market, hiring the right professionals, enhancing technical expertise, focusing on financial management, setting up systems and processes, etc. are all required on an ongoing basis. However, despite getting all these factors...

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Engaging the young in family business culture

Heads of family businesses must find new ways to engage with their children to help with the transition of values and knowledge Many family businesses today are struggling to ensure the transmission of family values to the next generation. “We live in the same house, but we barely talk to each other.” “How do we teach our children about what is right and what is wrong?” “So now I need help to talk to my son.” We hear similar complaints from many business families in the course of our academic work across India. With the diversion of the internet, the smartphone and Netflix,...

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Induction of Next Generation in Family Business

-TD Chandrasekhar, Partner, BAF Consultants & Simran Senani, Senior Consultant, BAF Consultants Introduction Growth and Perpetuation of family business depends on successful transition of the business to the next generation. Unsuccessful transitions often lead to the failure of both the business and the family. This article intends to focus on one of the reasons for this failure which is the inability of family businesses to induct the next generation in the business or because of the errors made in this process. Family Businesses Owners want their children to join the family business and usually do not even discover whether they are interested in joining...

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Strengthening Relationships- The Master Key Introduction

Members of Family Businesses call it the “Ego to Wisdom Master Key”. The process of moving from Ego to Wisdom is difficult, however those business families which have worked on this key aspect, have emerged stronger. It has made a magical difference in their relationships and has had an exponential impact on their business growth. The recent feud in the Munjal family around the rights of use of ‘Hero’, the brand name for electric two wheelers, is potentially an issue which could create stress amongst the concerned family members. We are surrounded by incidents such as this in family businesses. Issues...

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Amicable Separations In Family Businesses

Having an Exit Policy in place even where there is no talk of exit is crucial. Also, where exit must be done, a common set of accounting, tax and legal advisors and a common facilitator is essential. Family businesses, especially organised one (say with assets over Rs. 50 crores) of today's world are like zamindars, landlords and kings of the days gone by. They signify wealth and power, the two most important pursuits of the majority of the people, more so in today's world. On the positive side, wealth and power make our lives comfortable and give us opportunities to make a...

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Family Governance – Proactive Strategies

Effective governance mechanisms, both at the level of family and the business are central to the growth and sustenance of family businesses. Simran Senani, Nupur Pavan Bang and Anil Sainani discuss the role of the Family Business Constitution in facilitating family governance. More than 90% of the businesses in India are family-owned.1 A large number of them do not remain together beyond three generations and many do not survive the impact of family disruptions on the business.2 Thanks to increasing academic interest in the subject and pioneering efforts by industry bodies, awareness about family governance in India has increased substantially. In multiple cases,...

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